Understanding Your Bill Detail
Mobile phone billing can look complicated. The following notes should help. If you have any questions please come by any of
our retail locations or call our Customer Care Department at 1-866-350-3343.
 Columns representing the summary totals of applicable charges (shown in detail on proceeding pages) to each GSM rate plan
listed below.
 Line(s) listing GSM rate plans associated with your account, listed by number, rate plan name, and user.
 Additional line listing GSM rate plans associated with your account, listed by number, rate plan name, and user.
 Total of all applicable summary access, voice charges, fees and surcharges associated with the above GSM voice rate
plans(s).
 Line(s) listing GPRS (MobileMedia) rate plans associated with your account, listed by number, rate plan name, and user.
 Total of all applicable summary access charges associated with the above GPRS rate plan(s), including taxes, fees, and
surcharges.
 Grand total of all summary applicable column charges for every rate plan associated with your account.
GPRS MobileMedia Data Rate Plan charges and usage detail section, listed by user.
List of monthly charges for this user's GPRS MobileMedia Data Rate Plan, including monthly access charges, service
upgrades, taxes, and surcharges.
GPRS (MobileMedia) Data usage detail section, showing number of KB viewed in your Rate Plan Area (Home) and outside of
your Rate Plan Area (Roam)
Column displaying your allowed KBs as proscribed by the details of your MobileMedia Data Rate Plan.
Column displaying the number of KBs used.
Column displaying KBs used in excess of those KBs allowed as proscribed by your MobileMedia Data Rate Plan.
Total cost of all charges related to this user's GPRS MobileMedia Data Rate Plan.
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