Careers | Bill Pay | Espanol
 

User Guide

Welcome »

Safety »

Reading Your Bill »

The Basics »

Roaming »

Voicemail »

SMS (Texting) »

MobileMedia »

Directory Assistance »

Wireless 101 »

Recycling »

Amber Alerts »

Troubleshooting »

Glossary »

Support »

Contact Us »

Download (PDF) »


by Edge Wireless

       

MobileMedia Rate Plans give your phone the ability to be all it can be. Download a ringtone, send a picture message, check and send email, or try the Edge internet WAP browser to get news, sports scores, weather and more!

Edge Wireless utilizes state-of-the-art GPRS/EDGE networks that provide you with "always-on" connections to the mobile internet. With a MobileMedia Rate Plan, when you are within the Edge Wireless Network coverage area and have a wireless signal on your device, your phone is programmed to connect to the mobile web. Please have an Edge Wireless Consultant demonstrate this service to you or contact Customer Care.

Email

The Edge Wireless Network also allows users with compatible handsets to access personal and corporate email accounts. Several phone models have POP3/IMAP email clients for access to Yahoo!, GMail, or similar ISP email accounts. Windows and BlackBerry smartphone devices also provide the ability to send and receive email to corporate server-based accounts. Your ISP or IT administrator can provide account settings to set up email on capable devices. Users may also be able to include file attachments in their email messages. Edge Wireless does not limit file size for sending or receiving emails. However, there may be a limit on your device. Please check your user manual.

Take and Send Photos & Videos

Love to take and share photos and videos with family and friends? Depending on your phone, you can take photos or videos and send them to anyone via email or multimedia messaging (MMS) right from your phone.

There is a maximum file size of 300K for a message sent with MMS, and there may be a further message size limit on your device. Please check your user manual for more details. Messages sent or received count against messages purchased in your package. Overage rates and roaming charges may apply. Please contact Customer Care for more details.

Internet Access

Most Edge Wireless phones have a browser that allows you to access the internet. Some phones are capable of downloading HTML pages, just like your PC. Others are restricted to WAP websites that are specifically formatted to work with your mobile device. Simply select the "WAP," "Internet Services," or "Browser" menu depending on your phone model, and you will be instantly surfing the web, with access to valuable information such as:
Weather
News and sports scores
Driving directions
Movie showtimes
Stocks and bank info
Email via webmail
And more!

Ringtones

Customize your phone with a ringtone that rings true to you! From Black Eyed Peas to George Strait and everything in between, Edge Wireless offers a library of ringtone choices. There are two ways to personalize your Edge Wireless mobile experience:

1. From your phone menu select "WAP" or "Internet Services." You will be taken directly to the Edge Wireless Internet Access screen. Choose the Ringtones & More link to access all the latest ringtones. You will be able to choose, purchase and download ringtones directly to your phone.*

2. From your desktop computer, visit our website at www.edgewireless.com and click on the Ringtones & Games link.*

Games

Have a little extra time on your hands? Enjoy the cool gaming features built into your Edge phone, and access a variety of new games that are available for you to download. Now there are two ways you can download new games right to your handset.

1. From your phone menu select "WAP" or "Internet Services". You will be taken directly to the Edge Wireless Internet Access screen. Choose the Ringtones & More link to access all the latest games. You will be able to choose, purchase and download games directly to your phone.*

2. From your desktop computer, visit our website at www.edgewireless.com and click on the Ringtones & Games link.*

*Downloads will count against your MobileMedia package

Typical Size of Wireless Data Activities**
Polyphonic Ringtone*1-3 Kilobytes
True Tone Ringtone*50-65 Kilobytes
Wallpaper/Screensaver*8-10 Kilobytes
Game*60-100 Kilobytes
Check Email~5 Kilobytes
Pic or Video Message55 (max) Kilobytes
Edge WAP Homepage24 Kilobytes
Edge WAP Homepage (cached)2 Kilobytes
Typical WAP Page6 Kilobytes
Typical HTML Page20-50 Kilobytes
Enhanced HTML Page100+ Kilobytes
*Additional charges may apply when downloading ringtones, graphics, music, etc. **Based on assumptions for the amount of data these activities consume. Actual usage may vary.
 
1 Megabyte (MB) = 1,024 Kilobytes (KB)
5 Megabytes (MB) = 5,120 Kilobytes (KB)
10 Megabytes (MB) = 10,240 Kilobytes (KB)
20 Megabytes (MB) = 20,480 Kilobytes (KB)

For additional information
please contact Customer Care.

  
MobileMedia Q & A
Can I share my MobileMedia plan?
You cannot share MobileMedia Rate Plans with other devices or users. Each device must have its own MobileMedia Rate Plan.

Where can I use MobileMedia?
Please refer to the maps in the MobileMedia Rate Plan section for a depiction of the Edge Wireless MobileMedia Network. The Network is comprised of GPRS and Enhanced Data (EDGE) coverage areas.

What is the difference between GPRS/EDGE?
GPRS and EDGE are the two technologies used to deliver MobileMedia content to your device. GPRS-enabled devices can access the MobileMedia Network at speeds up to 40KB/sec. EDGE-enabled devices can access the MobileMedia Network at speeds up to 100KB/sec. EDGE-enabled devices will revert to GPRS speeds when the device leaves the Enhanced Data Network area.

Can I roam with MobileMedia?
Yes! You can use MobileMedia anywhere you receive a GPRS or EDGE signal. Local MobileMedia plans will incur an additional 0.8¢/KB charge while outside the Edge Wireless MobileMedia Network.

What the heck are Kilobytes & Megabytes?
Kilobytes (KB) and Megabytes (MB) are measurements of data (bytes). There are 1,024 Kilobytes in every Megabyte. MobileMedia plans are sold according to how many megabytes of data you will send or receive every month. So, a Local 1MB plan will give you 1 megabyte of data delivery/downloading every month.

OK, then how much is a megabyte really?
Please refer to the MobileMedia data chart explaining the typical size of various MobileMedia data activities. For example, according to the chart, with 1MB you could typically download 150 WAP web pages; download 15 True Tone ringtones; send 18 MMS picture messages or download about 10 games. Of course you can do any combination of data activities with your particular rate plan. If you go over, additional data is only 0.8¢/KB.

What happens to my unused Kilobytes?
Any unused allotment of kilobytes or megabytes from one billing cycle will not carry over to any other billing cycle.

How can I tell how much data I am using?
Typically, every time you engage in a data activity the size of the activity will be displayed on your phone. For example, when typing an email or MMS message, the size of the message will typically be displayed on your device before delivery. Web pages will typically display their size as they load in your browser. Games and ringtones will also typically display their sizes before purchasing for download. Please note that partial kilobytes are rounded up to the next kilobyte for billing purposes.